Patient Administration (PAS)

Patient record:

• Patient’s longitudinal admission history
• Medicare, health fund and Online Patient Verification
• Admission/discharge/transfer/leave
• Print patient labels

Appointments and Scheduling:

• Multi calendar view–rooms/providers/theatres
• Create sessions/book appointments
• 2 way SMS and email reminders
• links to Outlook and Gmail calendars
• Waitlist, reservation and next available functionality
• Reminders and email communication

Client relationship management (CRM):

• Contact and relationship monitoring
• Enquiry management/mail management
• Call back/follow-up task lists

Staff and provider management:

• Demographic information–Competencies and accreditations
• Formal and informal referral management

Systems Management

• Full audit record
• Version control
• Archiving and retrieval
• Role based security – user permissions
• Hosted or on premise solution
• Web based – use on any device, anywhere

Clinical Information (EMR)

Clinical Record:

• Progress Notes – full longitudinal record
• EMR
• Observations and measurements
• Diagnosis and problems – clinical coding (ICD10)
• Consultation record – user defined step by step process
• Alerts, allergies and notices – tabular and graphical

Assessments:

• Build custom assessments (e.g. clinical tests)
• Link assessments to care plans or actions/episodes

Case management:

• Manage service providers
• Chronologic log of case notes
• Case flow automation – create, assess, refer
• Measure against specified outcomes
• Monitor effective financial service provisions
• Diagnosis and problem history
• External correspondence upload

Pathology and radiology

• Sending and receiving requests and results
• Print patient requests
• Review uploaded results, with patient follow-up status

Prescribing

• Full prescribing functionality
• Integration with MIMS Australia for decision support

Quality Assurance:

• Monitor outcomes, variances and key indicators policies and procedures

Billing and Finance

Accounting:

• Bill by event, case or item or other variables
• Clinical coding efficiency
• Funds tracking
• Invoice, Receipt, reconcile
• Electronic Health fund claims
• Medicare Online/Eclipse, DVA
• IHC Day and multi Day stay
• Manage multiple patient /provider accounts
• Time capture for field staff
• Accounting system integration

Statutory and regulatory reporting:

• All states – HCP, AAPC, HMDS, HONOS, ISAAC, PHISCO, QHAPDC,

Utilities

Workflow management:

• Create automated, managed workflows
• Task allocation and tracking

Intelligent forms builder

• Build custom forms for any purpose
• Import export, report and link forms to workflow

Report generation:

• Full range of standard reports
• Build your own reports – automated reporting
• Export a range of formats (Excel, CSV, HTML, PDF)

Business Intelligence:

• Data set reporting- Direct database query

Correspondence and communication:

• Secure messaging
• letter and email communication
• Template letters – mail merge
• Voice recognition and dictation

Document and image management

• Drawing tool, direct photo upload
• Bulk PDF upload and document sort and storage