We operate 21 day surgeries located throughout Australia. We have numerous opportunities to grow our business however our software systems were a key limitation. To grow we required operations, billing and clinical software to provide the backbone for that growth and also facilitate improvements in efficiency and effectiveness of our operations. After presentation from Clintel and review of possible alternatives we selected Clintel. A key element in our choice was CareRight’s ability to streamline end to end workflow and processes (inquiry – booking- consultation –surgery – aftercare – billing). Specifically we have been able to automate processes including what is a complex and unwieldy billing process. Clintel offer a collaborative approach and have demonstrated a flexibility to meet our specific needs.

CEO (Day Surgery Group, Australia)

Our busy surgical practice has been using Clintel software for 17 years. We are very impressed with all aspects of the program. It makes life much easier with our four-weekly rotating roster that includes operating at multiple hospitals and consulting at various locations. It has enabled us to continue to be a “paperless practice” despite consulting at different locations. We would have no hesitation in recommending Clintel to any prospective user.

Practice Manager – Melbourne Vascular Surgery Unit

As our business grew we found our software system an impediment to future growth and effectiveness. CareRight was chosen because it offered a first class solution. Clintel are responsive and display a commitment to really understand our specific needs.
CR provided a fully integrated end to end system , from CRM modules to patient administration, Clinicals, Billing and statutory reporting.
We implemented CareRight in 2011 and continue to work closely with Clintel as the system evolves and improves to meet our changing needs.

Chief Financial Officer (South Pacific Private)

I have to say that I have used a number of other types of practice software and CareRight is by far the easiest to use. I’ve personally found that the functionality is good and fluid. There are reporting options which I have not found with other software, navigation is easy and there are many different screens which contain similar information so that it makes answering phone queries quick and easy. I also find for billing and debtors the transparency and accountability is far better than other software.

The support team has been brilliant!! It’s super easy to create a support request and the team respond promptly.

Practice Manager

Our business expansion was being hampered by an outdated medical software system which relied heavily on spreadsheets and manual entry. We sought a system with the following key characteristics: An integrated solution that would allow data to be entered once and be available immediately wherever required. A system that would allow us to progressively eliminate all paper-based processes. A workflow-enabled billing system with automated invoicing and claiming. Flexible and detailed reporting CareRight offered this together with a high level of system configurability. Clintel have demonstrated themselves to be a committed, responsive organisation who will go the extra yard to meet our needs

ASA General Manager (Australian Surgical Assisting)