We operate 21 day surgeries located throughout Australia. We have numerous opportunities to grow our business however our software systems were a key limitation. To grow we required operations, billing and clinical software to provide the backbone for that growth and also facilitate improvements in efficiency and effectiveness of our operations. After presentation from Clintel and review of possible alternatives we selected Clintel. A key element in our choice was CareRight’s ability to streamline end to end workflow and processes (inquiry – booking- consultation –surgery – aftercare – billing). Specifically we have been able to automate processes including what is a complex and unwieldy billing process. Clintel offer a collaborative approach and have demonstrated a flexibility to meet our specific needs.

CEO (Day Surgery Group, Australia)

I have to say that I have used a number of other types of practice software and CareRight is by far the easiest to use. I’ve personally found that the functionality is good and fluid. There are reporting options which I have not found with other software, navigation is easy and there are many different screens which contain similar information so that it makes answering phone queries quick and easy. I also find for billing and debtors the transparency and accountability is far better than other software.

The support team has been brilliant!! It’s super easy to create a support request and the team respond promptly.

Practice Manager (Professor Mark Ashton)

Our business expansion was being hampered by an outdated medical software system which relied heavily on spreadsheets and manual entry. We sought a system with the following key characteristics: An integrated solution that would allow data to be entered once and be available immediately wherever required. A system that would allow us to progressively eliminate all paper-based processes. A workflow-enabled billing system with automated invoicing and claiming. Flexible and detailed reporting CareRight offered this together with a high level of system configurability. Clintel have demonstrated themselves to be a committed, responsive organisation who will go the extra yard to meet our needs

ASA General Manager (Australian Surgical Assisting)

The Society would like to recommend Clintel and CareRight software. The software has proven to be thoughtfully and intelligently designed, structured yet flexible and adaptable to the needs of our user department “Vincentcare”. Clintel’s advice and assistance throughout the implementation has been exemplary. The software was installed without difficulty, Implementation objectives have been achieved with minimum disruption, implementation recommendations have been put forward for consideration and rapidly effected when a decision has been reached. Very few customisations were required, but those that were requested were effected without delay. I would like all our software installations, implementations and go-lives to be as trouble free as CareRight has proven to be. The Society is now expanding its use of CareRight software into other areas of its operations that require case management facilities.

Manager, Information Systems (St Vincent de Paul Society (WA) Inc)