‘In 2014 our business expansion was being hampered by an outdated software system which relied heavily on spreadsheets and manual entry. We sought a system with the following key characteristics:
- An integrated solution that would allow data to be entered once and be available immediately wherever required
- A system that would allow us to progressively eliminate all paper-based processes
- A workflow-enabled billing system with automated invoicing and claiming
- Flexible and detailed reporting
CareRight offered this together with a high level of system configurability.
Clintel have demonstrated themselves to be a committed, responsive organisation who will go the extra yard to meet our needs
Please pass on to everyone involved at Clintel, my sincere thanks for all the help and support you have provided. We never really get to pass on our appreciation of everyone’s efforts.
Our busy surgical practice has been using Clintel software for 17 years. We are very impressed with all aspects of the program. It makes life much easier with our four-weekly rotating roster that includes operating at multiple hospitals and consulting at various locations. The mobile data facility has enabled us to continue to be a “paperless practice” despite consulting at different locations, as all correspondence & test results are scanned in or electronically downloaded. Banking, billing, batching and quoting is very easy, and the accounting reports are great for reconciliation and debt collection. We would have no hesitation in recommending Clintel to any prospective user.
I would like to personally thank you and the team for your ongoing support over the last 2 years that I have been working for A/Prof Mark Ashton. On all the occasions that I have called or emailed my enquiries are dealt with in a professional and efficient manner. . The Clintel team always have “we can help” attitude and are extremely responsive . For this genuine attitude and kindness I would like to sincerely thankyou and the team at Clintel.
Central Specialist Clinic is a very busy Specialist Practice located in Darwin . We have found Clintel particularly well suited .
It is easy to use and assists in the efficient running of our Practice and the support provided by Clintel is both prompt and efficient. The system is ideal for a complex multi Specialist Practice,
We operate 21 day surgeries located throughout Australia. We have numerous opportunities to grow our business however our software systems were a key limitation. To grow we required operations, billing and clinical software to provide the backbone for that growth and also facilitate improvements in efficiency and effectiveness of our operations. After presentation from Clintel and review of possible alternatives we selected Clintel. A key element in our choice was CareRight’s ability to streamline end to end workflow and processes (inquiry – booking- consultation –surgery – aftercare – billing). Specifically we have been able to automate processes including what is a complex and unwieldy billing process. Clintel offer a collaborative approach and have demonstrated a flexibility to meet our specific needs.
As our business grew we found our software system an impediment to future growth and effectiveness. CareRight was chosen because it offered a first class solution. Clintel are responsive and display a commitment to really understand our specific needs.
CR provided a fully integrated end to end system , from CRM modules to patient administration, Clinicals, Billing and statutory reporting.
We implemented CareRight in 2011 and continue to work closely with Clintel as the system evolves and improves to meet our changing needs.
Key benefits of a Clintel CareRight software installation:
->simple to learn and use – care staff pick it up easily
->measures resident outcomes and various clinical indicators through variance reporting & benchmarking
->24/7 maintenance and support
->supports accreditation standards
->monthly training sessions for various levels of users
->optimize work flow through an efficient set of clinical notes
->predicted text / templates to save time
->ACFI scoring and funding summary
->links to policies and procedures improve staff compliance and knowledge
->improved clinical and business decision making
->clinical report summaries
->flexible tools which can be adapted by organisations
->corporate monitoring capability through high levels of access to key corporate users
The Society would like to recommend Clintel and CareRight software. The software has proven to be thoughtfully and intelligently designed, structured yet flexible and adaptable to the needs of our user department “Vincentcare”. Clintel’s advice and assistance throughout the implementation has been exemplary. The software was installed without difficulty, Implementation objectives have been achieved with minimum disruption, implementation recommendations have been put forward for consideration and rapidly effected when a decision has been reached. Very few customisations were required, but those that were requested were effected without delay. I would like all our software installations, implementations and go-lives to be as trouble free as CareRight has proven to be. The Society is now expanding its use of CareRight software into other areas of its operations that require case management facilities.
CareRight provided QCCN with a solution to manage recently discharged and chronic disease support for our clients.
The system is flexible and highly configurable allowing us to mirror our work flow and therefore provide a more timely and professional service to our clients.
CR provides first class reports which in turn, provides better individual care-plans and an overall picture of individual and service caseloads.
The Clintel team have been responsive with implementation and ongoing support and have provided valuable advice in using CareRight to streamline workflow and processes