CareRight™ Medical Case Management

CareRight assists Clinical Case Managers to coordinate Medical Case Management, managing service providers to ensure that a case plan is set up appropriately, clearly contracted and monitored for effective and financially accountable service provision based on specified and desired outcomes.

CareRight will also assist clinical case managers to maintain quality in service provision for individual clients and their wider target population

Fully integrated comprehensive solution designed to manage the end to end process

Web based and can be accessed securely anywhere anytime on mobile devices such as iPads, and smart phones

Highly configurable and can be set to mirror your workflow and document style

Workflow enabled allowing you to manage and streamline workflow and allocate and track tasks

Powerful yet simple to use report generator allows you to create and manage reports on all data in the system

Automation engine allows you to automate repetitive decision based tasks such as quotes or invoicing

Learn more about CareRight Medical Case Management

Case Administration (CAS)

Client record:
  • Client’s longitudinal admission history
  • Admission/discharge/transfer/leave
Appointments and Scheduling:
  • Multi calendar view–rooms/providers/theatres
  • Create sessions/book appointments
  • 2 way SMS and email reminders
  • links to Outlook and Gmail calendars
  • Waitlist, reservation and next available functionality
  • Reminders and email communication
Case management:
  • Manage service providers
  • Chronologic log of case notes
  • Case flow automation – create, assess, refer
  • Measure against specified outcomes
  • Monitor effective financial service provisions
  • Diagnosis and problem history
  • External correspondence upload
  • Print Client labels
Appointments and scheduling:
  • Multi calendar view–rooms/providers/theatres
  • Create sessions/book appointments
  • 2 way SMS and email reminders
  • links to Outlook and Gmail calendars
  • Waitlist, reservation and next available functionality
  • Reminders and email communication
Client relationship management (CRM):
  • Contact and relationship monitoring
  • Enquiry management/mail management
  • Call back/follow-up task lists
Staff and provider management:
  • Demographic informationCompetencies and accreditations
  • Formal and informal referral management

Clinical Information (EMR)

Clinical Record:
  • Progress Notes – full longitudinal record
  • EMR
  • Observations and measurements
  • Diagnosis and problems – clinical coding (ICD10)
  • Consultation record – user defined step by step process
  • Alerts, allergies and notices – tabular and graphical
Assessments:
  • Build custom assessments (e.g. clinical tests)
  • Link assessments to care plans or actions/episodes
Quality Assurance:
  • Monitor outcomes, variances and key indicators
  • policies and procedures
  • Full audit record
  • Version control
  • Archiving and retrieval
  • Role based security – user permissions
  • Hosted or on premise solution
  • Web based – use on any device, anywhere

System Management

  • Full audit record
  • Version control
  • Archiving and retrieval
  • Role based security – user permissions
  • Hosted or on premise solution
  • Web based – use on any device, anywhere

Billing and Finance

Accounting:
  • Bill by event, case or item or other variables
  • Clinical coding efficiency
  • Funds tracking
  • Invoice, Receipt, reconcile
  • Electronic Health fund claims
  • Medicare Online/Eclipse, DVA
  • IHC Day and multi Day stay
  • Manage multiple Client /provider accounts
  • Time capture for field staff
  • Accounting system integration
Statutory and regulatory reporting:
  • All states – HCP, AAPC, HMDS, HONOS, ISAAC, etc.

Utilities

Workflow management:
  • Create automated workflows
  • Task allocation and tracking
Intelligent forms builder
  • Build custom forms for any purpose
  • Import export, report and link forms to workflow
Report generation:
  • Full range of standard reports
  • Build your own reports – automated reporting
  • Export a range of formats (Excel, CSV, HTML, PDF)
Business Intelligence:
  • Data set reporting- Direct database query
Correspondence and communication:
  • Secure messaging
  • letter and email communication
  • Template letters – mail merge
  • Voice recognition and dictation
Document and image management
  • Drawing tool, direct photo upload
  • Bulk PDF upload and document sort and store

Learn more about CareRight Medical Case Management

  • We operate 21 day surgeries located throughout Australia. We have numerous opportunities to grow our business however our software systems were a key limitation. To grow we required operations, billing and clinical software to provide the backbone for that growth and also facilitate improvements in efficiency and effectiveness of our operations. After presentation from Clintel and review of possible alternatives we selected Clintel. A key element in our choice was CareRight’s ability to streamline end to end workflow and processes (inquiry – booking- consultation –surgery – aftercare – billing). Specifically we have been able to automate processes including what is a complex and unwieldy billing process. Clintel offer a collaborative approach and have demonstrated a flexibility to meet our specific needs.

    CEO (Day Surgery Group, Australia)

  • The Society would like to recommend Clintel and CareRight software. The software has proven to be thoughtfully and intelligently designed, structured yet flexible and adaptable to the needs of our user department “Vincentcare”. Clintel’s advice and assistance throughout the implementation has been exemplary. The software was installed without difficulty, Implementation objectives have been achieved with minimum disruption, implementation recommendations have been put forward for consideration and rapidly effected when a decision has been reached. Very few customisations were required, but those that were requested were effected without delay. I would like all our software installations, implementations and go-lives to be as trouble free as CareRight has proven to be. The Society is now expanding its use of CareRight software into other areas of its operations that require case management facilities.

    Manager, Information Systems (St Vincent de Paul Society (WA) Inc)